Support
Write if you have a question or something has gone wrong. Zebo is made by one person, and the same person writes the reply — usually within two working days.
Does the app cost anything?
No. The whole course, A1 to C2, is free and open. There is nothing to buy inside the app and no advertising.
Do I have to sign up?
No. As a guest you can work through every lesson; your progress simply stays on that one phone. Sign in with your Apple account and it is stored on the server, so you can carry on from another device.
I cannot hear any audio
First check the silent switch on the side of the phone. Turkish pronunciation is downloaded from the internet, so a connection is needed the first time; after that it works offline. Without a connection the app falls back to the device voice, which sounds less natural.
The images are not showing
Lesson scenes are also downloaded from the server, so the first time a lesson opens it needs an internet connection. This is deliberate: it is why the app takes a few megabytes rather than 800 MB. Once downloaded, an image is kept on the phone.
The speaking exercise cannot see the microphone
The first time, the app asks for two permissions: speech recognition and the microphone. Allow both. If you declined: Settings, then Zebo, then turn on Microphone and Speech Recognition.
The exercise still works without them: the app says the phrase in Turkish, you repeat it and press "Aytdim" (I said it) — you just do not get the automatic scoring.
My progress has disappeared
If you studied as a guest, your progress only ever existed on that phone. If you signed in with your Apple account, sign in again with the same account and it comes back. If you cannot remember which account it was, write to us.
The language is wrong
Change it under Profile, then Settings: Uzbek, Russian or English. The Turkish of the lesson itself always stays Turkish; the explanations follow the language you choose.
I want to delete my account and my data
You do it yourself, inside the app: Profile, then scroll down to Hisobni o'chirish (Delete account). You confirm once, and your account, all of your progress, your streak and your achievements are removed from the server. It cannot be undone, and you do not need to write to us to ask.
If you only want to sign out, Chiqish (Sign out) is in the same place and deletes nothing. If you studied as a guest, deleting the app from your phone is enough — there is nothing on the server side.
There is a mistake in a lesson
Please write in: which lesson, which exercise, what you expected and what appeared. A screenshot helps even more. The course texts are checked by hand, but mistakes happen and they get fixed.
Still not solved?
Write to edevzime@gmail.com. If you include your phone model and iOS version, the problem is found faster.